Richard,
LAS are Light Aero Spares. I usually do as you do - go direct via the ACS
Web Site and take delivery when in the US on business (about 6 times a
year).
Unfortunately every so often I need a small part or two reasonably quickly,
so LAS are the only option I know. They're utterly incompetent, in my
experience - so them taking over the ACS(E) arrangements is something of a
concern!
Cheers,
Jeremy
Jeremy Davey
Europa Monowheel 537M G-EZZA
Europa Club Vice-Chairman, Webmaster, PFA NC Representative
PFA EC Member
If you can keep your head when all about you are losing theirs, then it is
possible you haven't grasped the severity of the situation.
Tail done
Standard XS wings with mods underway
CM installed in fuse (with airbrakes fittings)
1390 build hours to date
Intended fit:
Rotax 914 turbo, Airmaster CS fully-feathering prop
Lots of lights, buttons, switches, gizmos, and alarms
-----Original Message-----
From: owner-europa-list-server@matronics.com
[mailto:owner-europa-list-server@matronics.com] On Behalf Of R Holder
Subject: Re: Europa-List: LAS taking on ACS orders in the UK
Jeremy Davey wrote:
> I guess all the UK folks are aware the existing arrangements for local ACS
> orders have ended? I now see that LAS are taking them on and doing
> twice-weekly consolidated shipping of ACS parts before onward
distribution.
>
> Does this fill everyone else with the same feeling of doom that it gives
me?
> I=92ve found LAS to be utterly incapable of getting even simple orders
right,
> outrageously expensive (typically 200%+ of the ACS cost for parts), liable
> to substitute parts without warning with their choice of equivalent, and
> prone to sending everything by courier without even checking if that=92s
what
> you want.
>
> For example, one recent backorder of bits just got sent to me and they
> charged me extra postage for sending it! GBP13 of parts, plus GBP25.90 to
> send it by courier, when good old Royal Mail would have done it just as
well
> for about GBP3. After waiting for the parts for a month, an extra 2 days
> wouldn=92t have been the end of the world. Needless to say I=92m fighting
it!
>
> Cheers,
> Jeremy
I am puzzled - I dunno who LAS are.
In the past I asked ACS (Europe) to order my stuff and it
came direct from the US to me, normally with VAT and
handling added. (ACS (E) told me originally that "10% of
orders get caught for VAT". Actually it was 6 out of 7 !).
Then I started ordering my stuff on-line for delivery to
me here. Same result as above except that the order was
placed immediately rather than two days later by ACS (E).
Now I have a US contact who comes here twice a year, and I
go there twice a year. So I now order on-line for delivery
in Delaware. No tax, UPS Ground delivery charges, and that
is it ! 140 worth can be brought in each time with no
customs implications at all. I'll take the 5th as to
whether I have ever exceeded the 140 ! And I can track
the delivery every step (van/plane) on the way using the
UPS tracking system on the web.
Why on earth did you use a third party - LAS ?
Richard
G-OWWW - High Cross
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