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Re: Europa-List: Woodcomp after Sales Service

Subject: Re: Europa-List: Woodcomp after Sales Service
From: David Lewendon <davidlewendon@me.com>
Date: Mon, 27 Jun 2011 13:54:51

Ooh now come on ladies put those handbags away! It's getting more and  
more like Prime Ministers questions.


On 27 juin 11, at 13:34, Jos Okhuijsen wrote:

>
> David, good friend,
>
> Thanks for your honest explanation of your bias towards Woodcomp.  
> Your position, as their unpaid salesman must be awkward, and it must  
> be very difficult to change your position.
> I on my turn have to admit that it has taken a long time to recover  
> mentally and be able to reason clearly and stronly about the accident.
> Your next quote takes us to the cultprit of our difference of  
> interpretation of the facts.
>
> "and it was apparent that the blades were close to zero pitch, so  
> that regardless of how they got there it would be safe to say that a  
> similar accident could not happen with an SR3000 that does not have  
> the reverse option (which is not accepted by the LAA following your  
> accident), as the standard props have not only electronic stops at  
> the fine limits but also mechanical ones. "
>
> According to woodcomp, invited by the inspector, the blades were at  
> a flyable pitch. Remembering the lack of thrust, and the  
> overrevving, they must have been at a positive angle, NOT REVERSE,  
> but with a pitch not enough to stay airborne.
> Why stopped the motor at that blade position and not later or sooner?
> Because, at the same moment the microswitch should cut in, it burned  
> with a short circuit to ground, defying it's purpose and allowing  
> the motor to run further. Next,  adding throttle, the controller  
> jumped in, reversing the polarity of the motor. The voltage now came  
> direct, not anymore over the motor, on the microswitch and the  
> breaker popped.
>
> Blaming the accident on the reversbility of the prop, thus assuming  
> that a mechanical endstop makes it impossible for the prop to turn  
> too fine to fly is mute as long nobody ever has checked that  
> mechanical endstop.
>
> Sofar i have not heard of anybody who has checked this mechanical  
> endstop on the non-reversable prop. Unless somebody, preferrably  
> you, shorts or otherwise disables the end switches, and runs the  
> motor till it jams, relying on the mechanical stop is not very wise  
> to say the least. It would be also interesting to know if the gears  
> would survive such a try.
>
> Has the LAA approved the feathering version? There is no mechanical  
> endstop on the course side. Even more people will be relying on non  
> reliable microswitches.
>
> I think it was Mark of Smartavionics who told be about Woodcomp  
> banning its product. Mark, correct me if i am wrong.
>
> Next one:
> "The microswitches have changed over the years largely to improve  
> their mechanical security but whether they are waterproof or not  
> seems a bit irrelevant. I have flown through prolonged rain and  
> found no problems, and you would expect that any water finding its  
> way into a structure rotating at 2000+ rpm would very rapidly find  
> its way out again. If you had parked the plane under a waterfall and  
> the spinner was full of water before start up you might expect to  
> notice problems when you switched on and went though the recommended  
> pitch change check. "
>
> I read that as "there have been problems with the microswitches over  
> the years". I challenge you to find any application were  
> microswitches are used in open air. None are to be found in cars for  
> example. As for flying in rain, and the behavior of water and air on  
> a spinning service, have a look at any centrifugal pump. The  
> backplate of the spinner, where the switches are and the big end  
> opening in the cowl form such a pump. The rotating plate sheds water  
> and air from it's side and sucks more in.....  As for the pitch  
> range check: The only thing you do is check that at that moment  
> things are ok. It does not improve the quality of these switches.
>
> Apart from that everybody will hopefully understand the importance  
> of using weatherproof components in weather. There are classes for  
> humidity for electrical components and appliances. Those  
> microswitches are manufactured for dry room use. And, let's not  
> forget, they are heavily underrated in current as well.  Proper  
> switches for the application would physically never fit on that  
> backplate.
>
> I hope the LAA will review its approval. I don't quite understand  
> how this item passed in the first place.
>
> Regards,
>
> Jos
>
>
> 27.6.2011 12:12, David Joyce kirjoitti:
>> >
>>
>> Jos, I count you as a good friend but have to dispute many of your  
>> statements. I also will state that I am no expert, but nevertheless  
>> am a very interested amateur prepared to go to great lengths to get  
>> to the bottom of something that affects my safety, ( and having  
>> said that Tim did spend  a lot of years as a radar/ electronics  
>> technician in the RAF). I have on the other hand been a sort of  
>> unofficial (but unpaid I hasten to add) Woodcomp agent in the UK  
>> having brought (and bought) the first Woodcomp prop into the UK and  
>> then pursued the very lengthy process of getting it fully accepted  
>> by the PFA.
>>          As you know I was there at the accident, with the same  
>> plane and the same controller and the same SR3000 (albeit without  
>> the reverse option). I flew back to try to help you and   
>> subsequently examined the wreckage and spent some time helping the  
>> Austrian AAIB man. As the accident happened flying out of the Rotax  
>> Factory Flyin it's not surprising that they were quickly able to  
>> help. Secondly since Mark Burton, owner of Smart Avionics,was  
>> flying with us he was quick to talk to the investigator. I may say  
>> that I gave the investigator my copies of the Smart Avionics  
>> controller and SR3000 handbooks and allowed him to  look at the  
>> complete workings of my set up which was the official factory set  
>> up of an SR3000 without the reverse option that you had and without  
>> the non Woodcomp/personal simplifications to the wiring system that  
>> you had incorporated into the circuitry. There wasn't too much left  
>> of the plane after the fire but the prop hub was there and it was  
>> apparent that the blades were close to zero pitch, so that  
>> regardless of how they got there it would be safe to say that a  
>> similar accident could not happen with an SR3000 that does not have  
>> the reverse option (which is not accepted by the LAA following your  
>> accident), as the standard props have not only electronic stops at  
>> the fine limits but also mechanical ones.
>>         My understanding of the investigation was that no prime  
>> cause could be positively identified, and if I do not misquote him  
>> I believe this is also Mark Burton's view (who is also of course an  
>> electronics professional.)
>>         The microswitches have changed over the years largely to  
>> improve their mechanical security but whether they are waterproof  
>> or not seems a bit irrelevant. I have flown through prolonged rain  
>> and found no problems, and you would expect that any water finding  
>> its way into a structure rotating at 2000+ rpm would very rapidly  
>> find its way out again. If you had parked the plane under a  
>> waterfall and the spinner was full of water before start up you  
>> might expect to notice problems when you switched on and went  
>> though the recommended pitch change check.
>>         You refer to the problem experienced by someone having some  
>> teeth break on the gearing that determines the pitch angle of each  
>> blade and this was promptly dealt with by Woodcomp  replacing it   
>> both on new models and retrospectively with a slightly heavier  
>> version of the gears. Woodcomp certainly have no problem about the  
>> Smartavionics controller which is the choice of the majority o f  
>> the substantial number of UK Woodcomp owners.
>>          Apart from your problem I have not come across problems  
>> that were not of the failsafe variety, and feel that describing the  
>> prop as a deathtrap is entirely unwarranted
>>     Regards and best wishes David, G-XSDJ
>>  You mention
>>
>> ----- Original Message ----- From: "josok-e" <josok-e@ukolo.fi>
>> To: <europa-list@matronics.com>
>> Sent: Sunday, June 26, 2011 11:46 PM
>> Subject: Re: Europa-List: Woodcomp after Sales Service
>>
>>
>>> Tim,
>>>
>>> I've sent the report to somebody who is German en fluently in  
>>> English,
>>> on his offer to translate. This translation takes an incredible  
>>> amount
>>> of time obviously.
>>> But, as a matter of fact, the investigator thanks me for diverting  
>>> from
>>> my line of descent into an occupied office building to trees. The
>>> wreckage was badly burnt. He also reports that he had Woodcomp  
>>> check the
>>> remains of the propellor, and that they stated that the blades "must
>>> have been at a flyable angle" Also there was no obvious fault with  
>>> the
>>> engine. It has not been possible to determine what the cause of the
>>> accident was. You may doubt of course that i have summarized  
>>> properly as
>>> well.
>>> Significant might be also that after the accident Rotax was the  
>>> first to
>>> talk to me, smartavionics next, the factory was very interested  
>>> also.
>>> But no question, no word from Woodcomp.
>>>
>>> I find it strange that you start an argument by telling us that  
>>> you are
>>> not an expert. And reach a conclusion, which is false. I am an  
>>> expert,
>>> electricity, electronics have been my profession and hobby. I know
>>> microswitches and diodes, and if i tell you they are grossly  
>>> underrated
>>> and not up wet conditions, you can take my word for it.
>>>
>>> My only interest is to save your lives. If you don't want it,  
>>> please let
>>> me know.
>>>
>>> So, let me explain how the prop ended in a non-flyable position, so
>>> simple that a non-expert can understand. I commanded via the  
>>> controller
>>> to go finer. That makes the motor run the blades to fine. The  
>>> motor runs
>>> then as long as the controller command it to go finer or the fine  
>>> limit
>>> switch cuts the current. In this case, because the desired rpm was  
>>> high,
>>> and i was climbing, the fine limit switch should cut in. But it  
>>> didn't
>>> because it was burnt, and short circuited to earth. The controller
>>> reversed it voltage to increase pitch and we had a short circuit  
>>> on the
>>> plus now. The circuitbreaker popped. The revs went to 6200, with no
>>> pull. Attempting to reset it booted the controller. Which proved  
>>> it was
>>> still working, And after the boot it popped again, The accident
>>> conditions were there, low on altitude, low on speed.
>>>
>>> I find it amazing that people defend such a product. Everybody i  
>>> spoke
>>> to privatly admids there have been problems with communication, with
>>> quality of parts, with forgotten or loose parts, splitting blades,
>>> whatever. Oh, of course, they will cut the blades in a banana  
>>> form, or
>>> apple, or anything else you fancy as fast. Very flexible indeed.
>>>
>>> There is a good working product available, has been for years,  
>>> factory
>>> choice,  with only plusses but the price.
>>> Everybody makes a mistake, and i can admit it was my mistake to go  
>>> on
>>> the cheap and settle for a Woodcomp.
>>>
>>> Regards,
>>>
>>> Jos
>>>
>>>
>>>
>>> 27.6.2011 0:25, houlihan kirjoitti:
>>>> Hi
>>>> Further to Jos's comments about his very serious accident I seem to
>>>> recall that the Austrian authorities planned to issue a report
>>>> regarding the possible cause.  I may have missed it so can anyone  
>>>> let
>>>> me know what it contained, preferably in English.
>>>> Not being an expert in these things I find I have problems  
>>>> linking the
>>>> limit switch failure Jos talks about to the fact that for the
>>>> propeller to go to fully fine or even beyond fully fine to a beta
>>>> state requires the motor to be powered to drive it there. I am sure
>>>> there may be a mechanism that will make that happen but I cannot  
>>>> see
>>>> how it can do that just because a limit switch fails.
>>>> Also my understanding is that Woodcomp do not support the  
>>>> Smartavioncs
>>>> controller not surprising really as it is not their product and  
>>>> it is
>>>> in competition with them but " banning" it is beyond their remit.
>>>> Tim H
>>>>
>>>> On 26 June 2011 20:10, Jos Okhuijsen <josok-e@ukolo.fi
>>>> <mailto:josok-e@ukolo.fi>> wrote:
>>>>
>>>> <josok-e@ukolo.fi>Hi <mailto:josok-e@ukolo.fi%3EHi>
>>>>
>>>>    Sorry to remember you all that my Woodcomp prop nearly took my  
>>>> life.
>>>>
>>>>    I hate to repeat my words, but memories seem to be short.
>>>>    The propeller i had was equipped with microswitches, which were
>>>>    and ,after a change,  still are not designed for outside use.
>>>>    Nethertheless these switches are mounted on the backplate, open
>>>>    for weather.
>>>>    These switches are designed for AC 240 V, not for DC 12 V, and  
>>>> the
>>>>    Amp rating is way below the current going through them.
>>>>    The cross-over diodes are specified for less then half the  
>>>> current
>>>>    drawn.
>>>>    Even when activated only occasionally, it's a design flaw.
>>>>
>>>>    Know to me are 3 incidents with short circuiting micro-switches,
>>>>    both other pilots could land their plane without damage to their
>>>>    plane or themselves.  An incident with a loose gear, causing one
>>>>    of the blades at a totally diffent angle then the others was
>>>>    reported to me, and never made it to this forum. This seems to  
>>>> be
>>>>    the happy family show, which i am now spoiling. :-(
>>>>    It may well be that there are others, or people never fly in  
>>>> rain.
>>>>    or are just very lucky.
>>>>
>>>>    In my case, to the best of my knowledge, a microswitch short
>>>>    circuited, taking the prop to a feather situation, shortly after
>>>>    take-off. I had been flying in heavy rain for hours the other  
>>>> day.
>>>>
>>>>    Unless thing have changed is Jyrki the only one who understands
>>>>    English, if he's not available you are on your own.
>>>>
>>>>    After my incident Woodcomp banned the Smart Avionic controller.
>>>>    What that means is unclear to me. As far as i know, they never  
>>>> got
>>>>    there own controller working decently.
>>>>
>>>>    As for the figures, i've had trouble to keep  up with a 912  
>>>> with a
>>>>    fixed prop and i was flying with a 914 and a Woodcomp 3000. The
>>>>    only good figure seems to be the price.
>>>>
>>>>    So in short: Save a few, risk your plane and life.
>>>>    The choice is yours....
>>>>
>>>>    Regards,
>>>>
>>>>    Jos Okhuijsen
>>>>    (enjoying his second life :-)
>>>>
>>>>    . 26.6.2011 19:16, Frans Veldman kirjoitti:
>>>>
>>>>        -->  Europa-List message posted by: Frans
>>>>        Veldman<frans@privatepilots.nl <mailto:frans@privatepilots.nl 
>>>> >>
>>>>
>>>>        On 06/26/2011 04:02 PM, Paul McAllister wrote:
>>>>
>>>>            I was very impressed with the results that David Joyce  
>>>> got
>>>>            with his SR
>>>>            3000W propeller from Woodcomp.  I would like to some
>>>>            feedback from the
>>>>            forum about there after sales experience from Woodcomp.
>>>>             Please give me
>>>>            the 'good, the bad and the ugly'
>>>>
>>>>        I got excellent support and advice when I was ordering the
>>>>        propeller
>>>>        from Woodcomp directly and delivery was prompt. After that I
>>>>        had no
>>>>        reason to contact them again as the prop works flawlessly  
>>>> and
>>>>        performs
>>>>        better than expected. Had to service it at 50 hours and did
>>>>        that at a
>>>>        local Woodcomp dealer. Found that one spinner screw was
>>>>        missing and got
>>>>        a complete new spinner fastening set free of charge.  
>>>> Ordered spare
>>>>        brushes, but at the 100 hour check I discovered that the
>>>>        brushes were
>>>>        almost like new and it looks like it is going to take a  
>>>> long while
>>>>        before I have to replace them.
>>>>
>>>>        Have now 100+ hours but have had no issues with the prop.
>>>>        A few notes though:
>>>>        1) I'm using the controller from Smart Avionics which is  
>>>> very
>>>>        configurable and able to match the prop exactly to the
>>>>        engine/airframe
>>>>        characteristics.
>>>>        2) I have a prop with feather capability (to anticipate a
>>>>        potential
>>>>        future use of the glider wings). The props with feather
>>>>        capability have
>>>>        a stronger and faster motor. Maybe this is the reason why  
>>>> the
>>>>        Woodcomp
>>>>        prop behaves like a hydraulic prop and reacts so fast that  
>>>> it
>>>>        never
>>>>        allows the RPM to surge off its target.
>>>>
>>>>        Hope this helps,
>>>>
>>>>        Frans
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
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>>>>
>>>>
>>>>
>>>> *
>>>>
>>>>
>>>> *
>>>
>>>
>>
>>
>>
>>
>>
>
>



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