europa-list
[Top] [All Lists]

Re: Europa-List: Woodcomp after sales service

Subject: Re: Europa-List: Woodcomp after sales service
From: Jos Okhuijsen <josoke@ukolo.fi>
Date: Mon, 27 Jun 2011 16:51:20
Hi Ferg,

No, the prop was as received -assembled-  by woodcomp. No modifications.
But you seem to miss the point Ferg, i am not complaining about their 
history, or their family tree. I have serious complaints about their 
inplantation of components not designed and not suitable for the job 
being asked from them.
The result of that poor design caused my accident.

If then folks, who are protecting their investment over their safety, 
are trying to convince others that business is as usual, i get really 
upset. Lack of knowledge is forgiveable. Not accepting facts or reducing 
their importance is not, especially if others are possibly getting 
involved.

Regards,

Jos


27.6.2011 16:09, Fergus Kyle kirjoitti:
>
> Jos,
>
> I am sorry for your accident and was carefulto Google Earth your 
> flight path--amazed at your survival in view of the circumstances. 
> Naturally like most of usI can see why you would be angry at the outcome.
>
> Nevertheless, because I ahve a Woodcomp (as yet untested)I am 
> interested in any and all discussions regarding it. I researched the 
> company and am aware of its foundation in a healthy (ifsocialist) 
> industry--at which they were fairly productive. Content with their 
> family tree, I consulted a number of buyers, all of whom appeared 
> content with the firm.I then visited Woodcomp north of Prague and was 
> satisfied with the plant and its resources--modern, clean and 
> efficient--four hours.
>
> In the process of installation, I managed to snap off one of the 
> sintered brushes whichtransfer the energyto the rotating prop--and 
> sent off a request for a replacement.It was not a design fault--I just 
> had little room to manoeuvre in my spare bedroom and whacked itin 
> passing.JiriHoloubekdidn't reply, so I sent a chaser. Apparently he 
> was away and when he returned,Igot an email requesting clarification. 
> On receipt of my reply, along came two brushes in the mail--no charge.
>
> I ama licensed amateur builder butno electronicexpertas you are 
> apparently,but I assembled the prop and its controls without 
> difficulty and ran the testswith no trouble.
>
> The faults you ascribe to the design were there when you assembled it, 
> yet we got no complaintthen in spite of what appears to an expert to 
> be obvious failings.So my question is: Did you modify the system at 
> all prior to the accident?
>
> Regards, Ferg
>
> *
>
>
> *



<Prev in Thread] Current Thread [Next in Thread>