Hi All,
Thanks for all the support. That means a lot to me.
I hope that you all understand, I can scan the newsgroup subject lines,
reading selected posts. However, reading all the posts would cause me to
neglect my duties in the office, most of which is builder support.
So, please, if you want to get an email message to me send it to my email
address europa@gate.net
Also, for reference, here are the other Europa factory email addresses.
Keith Wilson - Managing Director keith@europa-aircraft.com
John Hurst - Gen Manager US europa@gate.net
Andy Draper - Technical Director andy@europa-aircraft.com
Neville Eyre - Development Engineer neville@europa-aircraft.com
Roger Bull - Technical Support roger@europa-aircraft.com
Christine Allport - Accounts Manager christine@europa-aircraft.com
Ray Bedford - Parts & Logistics ray@europa-aircraft.com
Rob Daines - UK Sales Director rob@europa-aircraft.com
Hope This Helps!
John Hurst
Europa Aircraft
Lakeland, FL
USA
-----Original Message-----
From: owner-europa-list-server@matronics.com
[mailto:owner-europa-list-server@matronics.com]On Behalf Of Peter
Zutrauen
Subject: RE: Europa-List: Europa Newsgroup & Europa USA
I just saw this thread, and being the customer being referred to in
Dave's posting below (thanks again for the help Dave!), I must
third/fourth/fifth the kudos and appreciation being bestowed upon John
in Lakeland.
John does not just 'work' at Europa USA, he 'lives' Europa. When I was
in Lakeland picking up my pieces, John's commitment and dedicated level
of service and hospitality was above and beyond what could ever be
expected from a business owner. I have to think it's related to his
passion for aviation and this terrific little plane.
Thanks to John for the great effort!
Cheers,
Pete
A239 Dual-wing.
-----Original Message-----
From: DJA727@aol.com [mailto:DJA727@aol.com]
Subject: Re: Europa-List: Europa Newsgroup
In a message dated 4/2/2003 12:26:17 AM Pacific Standard Time,
Nick.Hammond@saabsystems.com.au writes:
> I hope I haven't misinterpreted this somehow but I was a bit surprised
that
> a US company representative "didn't have time" to read what his
customers
> were saying about his product. I had thought it was you guys who had
taught
> the rest of us what customer focus was about!
>
> I agree that there is a lot of irrelevant posting and more repetition
but,
> if you subscribe to the digest service rather than individual
messages, you
> only get one long-ish message a day. I find it takes no more than a
couple
> of minutes to skim through this for anything of interest.
>
>
A data point:
I went out to fly the long wing Europa prior to flying mine for the
first
time. It was a Saturday and I helped John load a customer's rental truck
with
his aircraft, plus another's. This was after a long day of flying with
me and
doing other things. The customer arrived at about 8PM and I left just
before
midnight with John still hard at work. He puts a tremendous amount of
time
and effort into his job and does an excellent job. I believe what he was
referring to was being able to read everything at this time during Sun &
Fun.
I know if I go more that about 2 or 3 days away from this email, it
becomes
almost unmanageable!
Dave
A227
mini U2
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