Before a "Lynching Party" is formed, someone needs to talk with Adam Kingdon or
Bob Berube about this issue of lack of timely information with possible
solutions. It does no one any good to SIMPLE COMPLAIN!! The factory needs to
know about the problem and what would be an acceptable solution(s) to the
problem.
My $0.02 worth of opinion.
"Through Complexity there is Simplicity,
Through Simplicity there is Complexity"
David L. Blair - CBS, MCP 1-813-978-6073 (Office)
Banyan Systems, Inc. 1-888-964-8049 (Pager)
On-site Consultant at GTE 1-813-978-4853 (Fax)
---------- Original Text ----------
From: "Tom & Cathy Friedland" <twfcaf@nas.com>, on 6/25/98 12:08 AM:
Dear Lloyd
Thanks for your legitimate gripe. Why don't we hear from the factory when
problems occur or are anticipated? Are they so busy with there certified
europa that they are ignoring us? Don't they know that prospective builders
contact us about factory help? How about the "quarterly news letters?" How
many have you received in the last 12 months?
Is anyone else out there dissatisfied with information from the factory? Would
you like to know why the wing pins are going to be upgraded and how?.
Tom
GERAINT L OWENS wrote:
> I think Garry's got a point. It was only after reading Tony K's home page
> that I found out about the problem with the position of the fuel tank. I
> checked mine and guess what, mine is also installed marginally too high,
> though I have been able to fix without removing and re-installing the tank.
>
> When I spoke with Roger at the factory I asked him:
> Q. How many others have had the same problem?
> A. One - maybe two others.
> So I made the point that when a problem comes to light, why can't all
> builders be circularised about the problem?
> It seems crazy that for want of 'no cost' on the internet, or =A350/=A3100 by
> snail mail, we cannot be advised (monthly?) of potential builder problems
> as they arise. When you read how much hassle Tony K went through to get
> his tank out, to say nothing of the demoralising effect of same, then
> multiply that by ten, or twenty, or who knows how many builders, and it
> makes you wonder just why we can't be kept informed.
>
> I was just on the point of installing my module into the fuselage, but
> while talking with Roger about the tank problem I found out about the
> imminent wing pin mod. The bad news is that (all?) wing pin bushes in the
> fuselage modules are shortly going to have to be replaced by larger ones.
> PFA approval is being sought at the moment, but it could be weeks before
> approval is obtained and the parts manufactured and then shipped.
>
> Lloyd Owens
> ----------
> > Re: Tri-Gear Nose Strut Recall
> > Date: 24 June 1998 21:55
> >
> >
> >
> > > > It is further disappointing that I didn't find out about the recall
> through
> > any
> > > notification from the factory. Perhaps it is different in the UK, but
> in
> > the
> > > US there is no process or procedure to notify US builders of any
> recalls.
> >
> > There is but the problem is that the speed of the internet is
> instantaneous
> > and therefore is considerably faster than Europa can generate an official
>
> > notice and post it via snailmail to the appropriate builders.
> >
> > Tony
> >
> > ---------------------------------------------------
> > Tony Krzyzewski tonyk@kaon.co.nz
> > Managing Director Ph 64 9 520 4631
> > Kaon Technologies Fx 64 9 520 3321
> > Auckland New Zealand
> >
> > Networkers visit www.kaon.co.nz
> > Aviators visit www.kaon.co.nz/europa/
> > and www.kaon.co.nz/saanz/
> > ----------------------------------------------------
> >
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