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--- On Mon, 3/1/10, Bud Yerly <budyerly@xxxxxxx> wrote:
From: Bud Yerly <budyerly@xxxxxxx>
Subject: Re: Europa-List: Re: Europa parts
To: europa-list@xxxxxxxxxxxxx
Date: Monday, March 1, 2010, 10:22 AM
Kevin,
Sorry for your parts delay. Karen, Fiona and I
have all checked with
the contracted supplier andchoke and throttle
cableswillnot be
available until Mid March. (Production date of
delivery was Mar 15,
2010.) Theyare the only supplierwhich can
make our urgent
need. I have checked mystores here in the
states and don't have a
spare either.Our only recourse was to cobble up parts
to make a one off,
from other suppliers which required other parts and a non
standard setup.
I advised that this was not the course
togoand suggested that
you be advised of the delay.
My apologies if you were not advised of the above
problem we are having on
this critical FWF item.
Bud Yerly
Technical Assistance for Europa Aircraft.
----- Original Message -----
From: bmoorhouse
To: europa-list@xxxxxxxxxxxxx
Sent: Tuesday,
February 23, 2010 7:29
AM
Subject:
Europa-List: Re: Europa
parts
"bmoorhouse" <barrymoorhouse@xxxxxxxxxxxxxx>
[quote="kevinmarie@blueyonder."]Hi
I ordered a pair of throttle cables for my Europa Tri
gear from Europa (UK) nearly 1 month ago!!!!
I am still waiting for them is anyone else having supply
problems.
Kevin
G-ODJG
[b]
Yes - I
ordered quite a few bits before Christmas - most arrived
on time (but they
sent the wrong springs) except for 8 brake pads &
rivets (I ordered two
complete sets - 4 for me and 4 for a friend with a
Europa) and the die set.
After many excuses the brake pads arrived about 2 weeks
ago - instead of
8 they sent 6 - no die set. Eventually the extra 2
arrived plus the die set a
week later.
Total of 5 telephone calls and two emails - they were very
apologetic and put it down to a reorganization of the
spares dept and problems
with suppliers.
They debited my card for everything before Christmas -
I am not a happy bunny.
--------
_______________
Barry
Moorhouse
G-JHYS Trigear XS
Rotax 914 UL
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