Sheldon,
I suspect they have been busy preparing for Cranfield, PFA Rally 5th -
7th July 97, and now Oskosh. Certainly I have no complaints on response
to phone, letter or email from UK office.
Alan
#303
In message <199707131652.JAA06236@one.mind.net>, sheldonm
<Sheldonm@mind.net> writes
>Hello,
>
>I am a potential builder in Oregon. I have been considering the Europa XS.
>My concerns mainly relate to the responsiveness of the company. I have left
>2 emails with the florida office and one with the main office in England. I
>have had no responses. A phone call to Florida yielded a conversation with
>the receptionist who tried to be helpful, but no calls back regarding my
>queries. If it is this way now, how will it be after they get my money?
>
>How have other builders found support from the factory? Are they reachable
>? Do they call back? Is the advice received helpful?
>
>My hope is that this is an atypical level of support due to introduction of
>the XS. Please let me know about your experiences.
>
>Thank You
>
>Sheldon Meshulam
--
Alan Burrill
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